Aftercare
Our dedicated in-house team provide specialist aftercare services, including preventative planned and reactive maintenance solutions. We pride ourselves on providing exceptional customer service and maintenance solutions to meet our client requirements.
Our dedicated maintenance and aftercare team will provide complete management of the twelve-month defects liability period and seasonal commissioning activities, as well as extended aftercare to ensure that systems are working as designed well beyond handover. Our aftercare services help ensure the longevity of systems by providing the correct maintenance and attention throughout their lifespan.
Soft Landings
Soft landings is a complete process which brings together best practice at all stages of the project, from project inception to extended aftercare. By applying the principles of Soft landings from the onset, we gradually introduce end users to the systems, ensuring that they are fully trained and understand how to use the M&E installations to optimise the performance of these systems. We provide on-site support, assisting end users, fine-tuning systems and ensuring occupants understand how to manage their buildings. Our experienced team provide extended aftercare beyond practical completion, participating in post-occupancy evaluations and checking that systems are working as planned.
Bespoke M&E Maintenance Contracts
Contracts are tailored to the requirements, to ensure all plant and equipment is maintained to current standards and regulations using Computer-Aided Facility Management (CAFM) which incorporates SFG20.
Our maintenance team have the expertise to take care of any mechanical or electrical maintenance and repair requirements within a building. Combining regular maintenance checks with thorough testing and inspection regimes, our dedicated team of engineers ensure optimum system performance and best value for clients.
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